The expert is a management consultant at Elevate Management and HR Consulting, a solution to one's business needs. He is a Business Transformation and Changes Management Consultant with over 27 years experience with 9 years in Retail Banking (Citi, ANZ, HSBC) and 18 years in KPO/BPO (GE Capital, Nissan, Steelcase, HSBC). His expertise lies in RPA (UiPath trained Business Analyst), Process Excellence, Lean Six Sigma implementation and Transformation, Build operations, Design and deployment of processes, BCM, Transition/Migration.